This international Handbook provides a comprehensive overview of key topics, debates and issues within the now well-established field of Knowledge Management (KM). With contributions from a range of highly-skilled authors, diverse and multi-disciplinary approaches towards KM are explored in this fantastic new reference work. Topics covered include performance, ethics, sustainability and cross-cultural management, making this an equally important read to academics and practitioners working in areas such as technology, education and engineering. By analysing how the field of KM has developed over the years, as well as presenting new methods to be implemented in the workplace, this Handbook outlines a research agenda for the future of organisational learning and innovation.
Chapter 1. Introduction: Managing Knowledge in the Twenty-First Century; Jawad Syed, Peter A. Murray, Donald Hislop and Yusra MouzughiPart I. Conceptual and Theoretical Foundations of Knowledge Management
Chapter 2. The Domains of Intellectual Capital: An Integrative Discourse Across Perspectives; Peter A. Murray
Chapter 3. Critical Evaluation of Nonakas SECI Model; Marion Kahrens and Dieter H. Fr?auff
Chapter 4. Organisational Learning and Knowledge
Management: A Prospective Analysis Based on the Levels of Consciousness; Ricardo Chiva, Rafaeal Lapiedra, Joaqu?n Alegre and Sandra Miralles
Chapter 5. Knowledge Management and Unlearning/Forgetting; Karen L. Becker
Chapter 6 Knowledge Management and Organisational Culture; Oliver Kayas and Gillian Wright
Chapter 7. Knowledge Management from a Social Perspective: The Contribution of Practice-Based Studies; Silvia Gherardi and Francesco Miele
Chapter 8. Knowledge Management, Power and Conflict; Helena Heizmann
Chapter 9. Knowledge Measureml/
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