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Positive Working Relationships Revised Edition [Paperback]

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Category: Books (Business & Economics)
Author: Elearn,
Author: Elearn,
ISBN-10: 0080554822
ISBN-10: 0080554822
ISBN-13: 9780080554822
ISBN-13: 9780080554822
Publisher: Routledge
Publisher: Routledge
Pages: 120
Pages: 120
Binding: Paperback
Binding: Paperback
Pub Date: 01-May-2009
Pub Date: 01-May-2009
SKU: 0080554822-11-MPOD
SKU: 0080554822-11-MPOD
Item ID: 100859768

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This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.

Communicate to connect; Behave assertively; Make meetings productive; Negotiate win-win solutions; Recognise and manage conflict; References.