Practices and Tools for Servitization Managing Service Transition [Hardcover]

This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.

1.Practices in Servitization

Kohtam?ki, Baines, Rabetino & Bigdeli

 

PART I Diagnosing servitization

 

2.Are you ready for servitization? A tool to measure servitization capacity

Coreynen, Matthyssens & Gebauer

 

3.Measuring servitization
Maheepala, Warnakulasooriya, Weerakoon Banda

PART II Servitization strategies and business models

 

4.Business models in Servitization

Huikkola & Kohtam?ki

 

5.Value constellations in servitization

Brax & Visintin

 

6.Business model innovation: a process model and toolset for servitizing industrial firms

Adrodegari, Saccani, Perona & Agirregomezkorta

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