Preventing Stress in Organizations How to Develop Positive Managers [Paperback]

• Winner of the 2013 BPS Book Award - Practitioner Text category
• Provides information on the critical skills managers must develop in order to prevent stress in their staff, and the key ongoing behaviours that promote a healthy work environment
• Shows practitioners in occupational psychology, HR, Health and Safety and related professions how positive management can be integrated into an organization’s existing practices and processes
• Serves as an essential guide for managers themselves on how to incorporate proven stress management skills into their everyday interactions with team members
• Balances rigorous research grounding with real-world vignettes, case studies and exercises

1 Introduction 1

What is Stress? 2

What Stress is Not: Common Misperceptions 3

Common Causes of Stress 4

Work-Related Stress and the Line Manager 5

Summary 9

References 9

2 Why managing stress is important: The business and legal reasons 11

The Business Case 11

The Costs of Work-Related Stress 12

Calculating the Cost of Stress to Your Business 19

What Should We Be Doing to Monitor these Costs? 23

The Legal Case 24

Legal Cases of Work-Related Stress 25

What Should We Be Doing to Comply with Legislation? 28

Summary 29

References 29

3 How to manage work-rl�