A Primer on Organizational Behavior [Paperback]

This book introduces the reader to terms and concepts that are necessary to understand OB and their application to modern organizations. It also offers sufficient grounding in the field that enables the reader to read scholarly publications such as HR, CMR, and AMJ. This edition features new material on emotional intelligence, knowledge management, group dynamics, virtual teams, organizational change, and organizational structure.

Chapter 1 MANAGEMENT AND ORGANIZATIONAL BEHAVIOR 1

Learning About Organizational Behavior 2

Ethics and Organizational Behavior 3

A Historical Framework for the Study of Management and OB 5

Early Management 7

Classical Management 8

Neoclassical Management and Organization Theory 12

Modern Management and Organization Theory 15

Societal Change and Organizational Behavior 20

OB and Advanced Information and Manufacturing Technologies 20

The Quality Movement 25

Discontent, Cynicism, and Fear in the Workplace 26

Sociodemographic Diversity in the Workplace 29

Fads and Foibles in Management 31

Conclusion 32

Notes 33

Chapter 2 PERCEPTION, ATTITUDES, AND INDIVIDUAL DIFFERENCES 41

Basic Internal Perceptual Organizing Patterns 42

Gestalt Psychology 42

External Factors in Perception 44

Social and Interpersonal Perception 45

Schemas and Scripts 45

Perceptual Distortion 46

Attribution Theory 49

Perception and Individual Differences 51

Personality 52

Self-Concept 54

Perception, Individual Differences, and Del“"