The Public Services A New Reform Agenda [Hardcover]

Griffiths, Kippin and Stoker bring together many of the country's leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of public services in the UK and beyond.Public Services: A New Reform Agendais an important new contribution to the debate that will be invaluable for policymakers, practitioners and academics.

How might we construct a new public services settlement, grounded in the needs, wants and capabilities of contemporary citizens?

Henry Kippinis a partner at the RSA 2020 Public Services Hub, and a visiting fellow in the department of Politics at Queen Mary, University of London. He was previously manager of the commission on 2020 Public Services.

Simon Griffithsis Lecturer in Politics at Goldsmiths, University of London. He was formerly Senior Policy Advisor at the British Academy Policy Centre.

Gerry Stokeris Professor of Politics and Government at the University of Southampton. He was previously Professor at both Manchester and Strathclyde.

1: Introduction  Simon Griffiths and Henry Kippin
PART I: NEW RELATIONSHIPS BETWEEN STATE AND CITIZEN
2: Motivation, Behaviour and the Microfoundations of Public Services - Gerry Stoker and Alice Moseley
3: Developing a Civic Approach to Public Services: Time to take pluralism seriously - Michael Kenny
4: Towards a new model of public services: The capability approach and rights-based approaches- Polly Vizard
5: Public Service Reform and Social Inequality - Peter Taylor-Gooby
6: Democracy, Deliberation and Public Service Reform - Annabelle Lever
PART II: A NEW PUBLIC SERVICES ECOLOGY
7: Fostering Supply Side Markets for Public Services - Paul A. Grout
8: A New Role for the Third Sector? - Pete Alcock
9:ls(