Smart Government [Paperback]

In this book, the author identifies some fundamental concepts and foundational practices that need to be considered in national government transformation strategies. The discussed elements are argued to have serious implications for policymakers and government agencies concerned with the design and development of a smart, user-centric government. The book uses the concept of circle of attention to narrow down the focus areas in e-government strategies and to look more at actions that will yield higher-value set outcomes.