Understanding Your Social Agency [Paperback]

Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out

This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.

Written by internationally renowned scholar Armand Lauffer, the book focuses on how nonprofit agencies operate and not how they are managed. This text addresses the current trend to differentiate how nonprofits are disctint.Prologue
Introduction
PART I: CONTEXT, CONCEPTS, AND CHALLENGES
1. Where Your Agency Came From and Where It's Going
Prequel to Chapter 2
2. Concepts, Theories, and Classifications
PART II: UNDERSTANDING PEOPLE AT WORK
3. Role Playing and Group Membership
4. Motivation and Satisfaction at Work
5. Agencies, Jobs, and Careers
6. Professionalism and Volunteerism
PART III: UNDERSTANDING PROCESSES, PROGRAMS, AND OPERATIONS
7. Organizational Culture
8. Leadership, Management, and Governance
9. Fundraising and Development
10. Agency Structure and Change
About the Author