The end of bureaucracy has been anticipated many times throughout the history of management science as well as in modern social and political theory. This book sets out to show why bureaucracy persists and what values it embodies and upholds. Thus the book seeks to show how and why bureaucratic forms of organization have played, and continue to play, a vital and productive role in ordering our political, social, economic and cultural existence. This book also describes and analyzes the impact of contemporary programs of organizational reform in the public and private sectors on bureaucratic structures, and seeks to highlight some of the costs of attempts to de-bureaucratize organizational life in business, government, and the third sector. Overall the volume highlights the values of bureaucracy and at the same time indicates why distinctively bureaucratic forms of organization should continue to be valued.
Part 1: The Politics of Bureaucracy 1. The Bureau as Unit of Governance,Charles T. Goodsell 2. Bureaucracy and Liberty: State, Authority, and Freedom,Paul du Gay 3. Bureaucracy and the Controversy Between Liberal Interventionism and Non-Interventionism,Thomas Armbr??ster Part 2: The End of Bureaucracy? 4. Bureaucracy at Work: Misunderstandings and Mixed Blessings,Paul Thompson and Mats Alvesson 5. Beyond the Iron Cage? Bureaucracy and Democracy in the Knowledge Economy and Society,Michael Reed 6. Bureaucracy and Beyond: Managers and Leaders in the 'Post-Bureaucratic' Organization,Graeme Salaman Part 3: Bureaucracy and Public Management 7. A Service to the Public: The Containment of Ethical and Moral Conflicts by Public Bureaucracies,Paul Hoggett 8. Bending Bureaucracy: Leadership and Multi-Level Governance,Janet Newman 9. Performing for the Public: Doubt, Desire, and the Evaluation of Public Services,l(