Work and Life in the Global Economy A Gendered Analysis of Service Work [Hardcover]

This book aims to explore the social and cultural issues within the economic changes that have given rise to service work. Written by specialists in their respective fields, this book draws together authors from interdisciplinary areas that are carrying out significant research into gender and service work within an international context.Introduction; D.Howcroft & H.Richardson Women as Knowledge Workers: From the Telegraph to the Computer; A.Adam Respectability and Flexibility in the Neoliberal Service Economy; Carla Freeman 'Are you married?' Exploring Gender in a Global Workplace in India; M.D'Mello Gendered Hierarchies in Transnational Call Centres in India; K.Mirchandani Domestic Labour  The Experience of Work in India's Other Call Centre Industry; P.Taylor , P.D'Cruz , E.Noronha & D.Scholarios 'Caring' Professionals: Global Migration and Gendered Cultural Economy; S.Arun The Crisis of Care, International Migration, and Public Policy; L.Bener?a Reflections on Gender and Pay Inequalities in the Contemporary Service Economy; D.Perrons Clerks, Cashiers, Customer Carers: Women's Work in European Services; J.Webster An ICT Skills Model of Inclusion: Contemporary Distortions of Equity in British Network Engineer Training; H.Gillard The Isolated Professional: Conflict, Fragmentation and Overload in UK Financial Services; L.McCann Cultural Constraints: Japanese Mothers Working in a Multinational Corporation; B.Crump & R.CrumpALISON ADAM is Professor of Science, Technology and Society at the University of Salford, UKSHOBA ARUN is Senior Lecturer in the Department of Sociology at the Manchester Metropolitan University, UKLOURDES BENERIA is a Professor at Cornell University, USA and holds a joint appointment with the City and Regional Planning Department and Feminist, Gender and Sexuality StudiesRACHEL CRUMP recently completed a Masters degree at Waseda University's graduate School of Asia Pacific Studies in Tokyo, JapanPREMILLA D'CRUZ is Associate Professor olSÍ